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Mr. Mritunjay Kumar is leading Quality Forum, the specialized division for training and consultancy of FICCI offering wide range of services to provide competitive edge to Indian Industry. He has over 20 years’ of experience in diverse functions including Process and Business Excellence, Productivity improvement, Quality and Management Systems advisory, SMEs Transformation, Project Management, Risk Management, Conformity Assessment, Training and Development, Stakeholder Management, Circular Economy, and Policy Advocacy.

Under his leadership, FQF has established itself as division focused on adding value to industry in the domain of Process, People and Sustainability hrough work in thought leadership space, capacity building programs, advisory and research services. He established the HR and Circular Economy desk for industry at FICCI from scratch and working in close coordination with leaders in HR and sustainability to strengthen the ecosystem of the country. He was also instrumental in establishing relationship with various international organizations like ILO, UNIDO, ITC, UNCTAD, National Standards Bureaus of various countries in Africa and Asia for various training and consulting opportunities.

He started his career with IT education industry and subsequently moved to management consultancy and training. During his career with education industry he worked closely with central and state govts on various programs. Prior to joining FICCI, he worked with Tata Consultancy Services (TCS) for 5 years in various capacity and handled management and process consulting assignments including award winning assignment for bringing excellence in service delivery for Govt of India named “Sevottam”(Hindi for Service Excellence).

He is member of Technical and Advisory Committees of Bureau of Indian Standards (BIS) and representing FICCI in National Accreditation Board for Certification Bodies (NABCB), National Board of Quality Promotion (NBQP) and National Accreditation Board for Laboratories (NABL) of Quality Council of India for all quality infrastructure related issues. He holds an MBA (IT and Management) from AIMA, New Delhi.